CFG LABS / EXPERIMENTAL

Build better questions into the workflow.

CFG Labs explores privacy-conscious decision-support tools for claims, fraud, and investigations. The objective is simple: help professionals structure the work without replacing the professional.

Product roadmap · tools shown below are planned, not yet live
FLAGSHIP / PLANNED01

Claims Investigation Navigator

Enter non-PII claim and investigative indicators. Receive vendor-neutral investigative objectives, sequencing considerations, and next-step options with rationale.

IndicatorsQuestionsEvidenceNext Steps
Designed for local/browser-first processing where practical.
PLANNED02

Investigation Referral Builder

Convert claim context into a concise, objective-focused referral brief without embedding vendor-specific services.

PLANNED03

Premium Fraud Indicator Matrix

Map observed business indicators to the factual questions and source categories that may warrant further development.

PLANNED04

AI Prompt Builder

Create privacy-conscious prompts for approved AI systems based on common adjuster and investigation workflows.

Build Principles

Useful. Explainable. Vendor-neutral.

Privacy by design

Avoid claimant/customer PII and sensitive claim data. Prefer local processing when technically reasonable.

Rationale, not mystery scores

Show why a recommendation appears and what factual question it is intended to answer.

No automated fraud decisions

Tools identify investigative considerations. They do not label people or businesses as fraudulent.

Human in the loop

Professional judgment remains responsible for the referral, investigation, and claim decision.